	*COSTS:*
	Normally, costs are given based on a daily rate, along with an estimate on how many days are required. Expenses are charged at cost. We've yet to find cost a limiting factor – the *information is worth infinitely more!* But, you don't have to believe us; please read some of our testimonials...	"The results of our first mysteryshopper were quite remarkable. It was the first time we'd had constructive views from someone from outside of the industry, and importantly from outside of our company. We hadn't noticed the very gradual change of many aspects of our business, and in particularly the need to provide stimulating ongoing training, to keep our team on top of their game". Mr. C. - Company Director - Major mobile phone retailer. "We got an unbiased view on the business from a discerning customer perspective. It gave us feedback on the effectiveness of our operational management. But most usefully it showed us where our sales team are missing out on opportunities to "sell up", sell additional products and close the sale. We've changed our training procedures, introduced regular "freshners" and a new bonus scheme that's motivating sales". Mr. W. - Company Director - Major UK regional retailer. "Our research feedback enabled us to go to our retailers and give them advice on how to improve their sales of our product. We also got a good deal of information on the quality and freshness of our own and rivals produce and price point. We seem too busy IN the business to keep a check on how the end product is doing out on the shelves"! Farmer and Fresh Produce supplier to major supermarket groups.